Customer Support
If you the customer have any questions about our candy, you are welcome to email us at info@trappistinecandy.com
If you have questions or concerns about your order please email us at orders@trappistinecandy.com
You can reach us Monday through Friday, by calling Inspiritec, our customer call center, at 1.866.549.8929 between 9:00 am – 5:00 pm (EST). Our call center personnel will be happy to help you with any questions you might.
Please note, our business office will be closed this coming year from
December 21 – January 2, and April 4-12 in 2012.
GUARANTEE
If you are not fully satisfied with your purchase of Trappistine Quality Candy, we will happily replace the product or refund your money, whichever you prefer.
PRIVACY
Our customer’s names, physical and email addresses and telephone numbers are never made available to other organizations.
SECURITY
Please feel confident that we employ advanced technology to protect your transaction information.
SHELF LIFE OF CANDY
Since we do not add preservatives to our candy, we recommend that you enjoy our candy as soon as possible. Please see Candy Information sheet for more detailed data.
OUR CANDY-MAKING FACILITY
Our products are made in a facility which handles almonds, hazelnuts and walnuts.
STAY UP TO DATE
Please call 1-866-549-8929 or email us at info@trappistinecandy.com if you change your address.
CATALOGUE REQUESTs
For a catalogue for yourself or for friends, you may view one online here <INSERT CATALOGUE HERE>.
If you wish to receive a printed version, you may email us at info@trappistinecandy.com; or else, you are welcome to mail your request to:
Trappistine Quality Candy
Mount Saint Mary’s Abbey
300 Arnold St.
Wrentham, MA 02093
If you are receiving duplicate catalogs, please let us know so that we can correct our customer records. Prices in our current catalogue are valid through October 15, 2012.
